Privacy Policy
We collect only the information needed to provide our consulting services, improve the website, and communicate with you. Your data is treated with the highest security standards.
1. What Data We Collect
- Personal data: name, email, phone, company name, job title.
- Form submissions: information you provide when requesting a quote or contacting us.
- Analytics & cookies: usage data collected via Google Analytics, HubSpot, or similar tools.
- Technical data: IP address, browser type, operating system, device information.
2. How We Use Your Data
- Deliver consulting services and project deliverables.
- Respond to inquiries and send transactional emails.
- Send marketing communications (you can opt‑out at any time via the email footer or your account settings).
- Analyze website traffic and improve user experience.
- Comply with legal obligations.
3. Cookies & Tracking
We use three categories of cookies. You can manage them through your browser settings.
| Category | Purpose | Examples |
|---|---|---|
| Essential | Enable core site functions (e.g., session). | session_id |
| Analytics | Measure usage and improve performance. | _ga, _gid |
| Marketing | Targeted ads & email campaigns. | fbp, hubspotutk |
4. Data Sharing
We share data only with trusted third‑party service providers that help us deliver the service (email providers, CRM, analytics). All partners are contractually obligated to protect your data.
5. Data Retention
Lead information is retained for up to 24 months after the last interaction. Project files are kept for the duration of the engagement plus 12 months thereafter. Logs are retained for 90 days.
6. Security Measures
We employ TLS encryption, regular security audits, role‑based access controls, and secure backups. No data is stored on public servers.
7. Your Rights
- Access & correction: Request a copy of your data or ask for updates.
- Deletion & portability: Ask us to delete or export your data.
- Complaint: Raise concerns with thesupport email.
8. Children’s Privacy
Our services are not directed at children under 18, and we do not knowingly collect data from them.
9. International Transfers
If data is processed outside India, it is done only with providers that offer adequate safeguards (e.g., EU‑U.S. Privacy Shield alternatives).
10. Changes to This Policy
We may update this policy from time to time. The “Effective Date” below reflects the latest revision.
Effective Date: [INSERT EFFECTIVE DATE]
11. Contact Us
For any privacy‑related questions, please email dkpandcompany@gmail.com.